Adecco Group

Entegee - Client Service Specialist - Burlington, MA

US-MA-Burlington
Business Line
Entegee

Overview

We are currently looking for a Client Service Specialist in our Burlington, MA location. Client Service Specialist is responsible for supporting a client focused environment by owning the successful collection of outstanding receivables from client set up through invoicing.

Responsibilities

The Client Service Specialist job responsibilities include:

  • Reviewing timesheets and invoice documentation to ensure it is complete, accurate and authorized per contractual agreements with the client.
  • Submitting invoices to the client per the client’s requirements.
  • Strategizing collection activities to maximize cash receipts.
  • Identifying and researching billing and/or payroll issues and taking steps to correct as appropriate.
  • Assisting the Cash Application department with proper posting of client payments
  • Performing Account Receivable research to clear items from the aging, and performing collections weekly.
  • Communicating with the Client Service Manager about any account issues
  • Prepares reports daily/weekly/monthly on the status of customer accounts.
  • Various projects assigned by the Client Service Manager

Qualifications

 Requirements:

  • High school diploma or equivalent required.
  • Minimum three (3) years’ experience in billing, collections, cash application, accounts receivables research or other relevant experience.
  • Minimum one (1) year Enterprise Resource Planning (ERP) experience, preferably PeopleSoft.
  • Staffing industry experience preferred.
  • MS Office proficiency required.
  • Excellent attention to detail and follow up skills.
  • Ability to prioritize assignments and handle multiple tasks with established deadlines in a fast- paced, time critical environment.
  • Analytical and problem solving abilities.
  • Professional level written and verbal communication skills.
  • Excellent interpersonal skills.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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